Audience manager is the information collection centre holding vital information related to active users (AUs) visiting your website and interacting with the frontman. When site visitor interact with the frontman for the first time, frontman collects some information and stores it in the form of system attributes for instance city, country & locale so on.
Business need to create custom attributes (i.e user attributes) while building the dialogue flow to store the responses from the user. User attributes are displayed alongside with system attributes in the audience tab for each active user.
Frontman saves system attributes for every user that interacts with it and displays it along in the audience tab.
Filter audience allows businesses to filter users based on system and user attributes. For instance, selecting attribute ‘city’ and entering value ‘Jaipur’ will filter all the users coming from that city.
You can also export this data in a CSV file format.